Certificate Program: PC Support Technician
This certificate program focuses on knowledge and skills that are essential for today’s computer technicians.
Program Outcomes
A. Perform routine maintenance on the different computer hardware and operating systems in today’s businesses.
B. Update and upgrade different computer hardware and operating systems in today’s businesses.
C. Recommend and implement different computer systems and operating systems in today’s businesses.
D. Trouble-shoot and fix computers and their peripherals along with their operating systems that are used in today’s businesses.
E. Demonstrate a basic understanding of networks and computer security in the business environment.
F. Demonstrate proficiency in the Microsoft Office Suite.
G. Utilize basic programming skills.
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