This certificate program focuses on knowledge and skills that are essential for those specializing in network software.
Program Outcomes
A. Use and configure essential office applications including word processing, spreadsheet, presentation and database software
B. Understand the evolution of technology and its basic concepts
C. Install, configure, use, troubleshoot and maintain microcomputer operating systems
D. Utilize basic programming skills
E. Use, install, configure, manage, troubleshoot and maintain a server operating system
F. Examine and apply the fundamental techniques of computer security
G. Identify and explain potential security issues
H. Demonstrate a basic understanding of networks and computer security in the business environment
I. Configure basic TCP/IP networking services on computers in the workplace
J. Plan for the future and design a solution based on user requirements
K. Explain business continuity, back up and disaster recovery
L. Understand troubleshooting and quality consumer support
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